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Smurf

Auld Enuff Tae Know Better This Radge
Then you've not been paying attention all the years I've been on here.
I'm an optimistic sort, but the club isn't anywhere near perfect.
So you agree the club should do something to give the supporters recognition of all that we've put up. I'm not looking for anything that financially punishes the club. All I'm looking for is a token gesture to acknowledge properly. If they are not going to do it in a friendly v Arsenal or a formality European fixture I'd suggest their intention is to do sweet...
 

Forzahibs

I'm a Radge Donator
Then you've not been paying attention all the years I've been on here.
I'm an optimistic sort, but the club isn't anywhere near perfect.
I'm convinced you're the guy who showed up half an hour late with a "whats the big deal" attitude to collect a mug from me , maybe thats colouring my opinion . If i've got the wrong guy i apologise but i'm sure i'm right .
Anyway i think its a pisstake you don't , no point in dragging it on as ive currently got others to argue with
 

Hammi

Top radge
Admin
So you agree the club should do something to give the supporters recognition of all that we've put up. I'm not looking for anything that financially punishes the club. All I'm looking for is a token gesture to acknowledge properly. If they are not going to do it in a friendly v Arsenal or a formality European fixture I'd suggest their intention is to do sweet...

I do agree, I'm not here trying to say they should do nothing, I'm only trying to discuss paying for this 1 ppv or other euro games hopefully on the horizon. (Where hopefully more of us are there instead of arguing over ppv)
And I would agree that it doesn't look like anything will be forthcoming.

Hopefully the cheaper tickets for season ticket holders carries on for cup games at least it is some kinda benefit.
 

Zab

Admin
No really a fan of this type of accusation (probably because I've had it plenty myself 😂). I like the "robust debates" but those tend to get snuffed out by posts like this because it's playing the man, not the ba'.

Totally agree. I don’t think there is anyone posting on the forum who genuinely believes Hibs can do no wrong, and I don’t think there are any “Hibbier than thou” types.
 

Hammi

Top radge
Admin
I'm convinced you're the guy who showed up half an hour late with a "whats the big deal" attitude to collect a mug from me , maybe thats colouring my opinion . If i've got the wrong guy i apologise but i'm sure i'm right .
Anyway i think its a pisstake you don't , no point in dragging it on as ive currently got others to argue with

I did pick up a mug from you at the club shop, but honestly can't remember being half an hour late. Considering I stayed 5 minutes away and having a wee conversation with you before heading off again.
Sorry if you think I had an attitude.. News to me though.
Quite like my mug, still got it 🤷‍♂️
 

Forzahibs

I'm a Radge Donator
I did pick up a mug from you at the club shop, but honestly can't remember being half an hour late. Considering I stayed 5 minutes away and having a wee conversation with you before heading off again.
Sorry if you think I had an attitude.. News to me though.
Quite like my mug, still got it 🤷‍♂️
glad to hear that , lets just put an end to it then
 

Power

Legendary Radge
I’ve missed most of this thread because of work, just tapping in here with information that might help.

The ticket office is 2 members of staff and working through all the emails and voicemails out of hours (well over 100+) so thanks for your patience.


The club has been receiving emails from people not being able to buy because they don’t have privileges - common theme for this one is an adult ST holder can only buy an adult ticket, a child ticket can only be allocated to a child season ticket holder and likewise for all other price categories.

My online account is still showing as 2021/22 season ticket holder.

EE672550-F464-4498-BF46-A7839DC07225.jpeg

Season ticket membership not showing 21-22 on the account does NOT effect their eligibility to purchase online.
Your account profile will be updated once new season has been activated and added to existing cards.

Those already purchased can NOT swap seats to other areas. We are unable to accommodate this due to digital and print at home tickets then becoming valid.

Lynn and Mel have been very busy answering calls and emails whilst working from home. Both are using mobiles - if either are on a call, it doesn’t tell the caller they are busy on another just goes to voicemail. An example of today is one coming off a call today and having 32 missed calls whilst on that call. They’re getting through it as best they can.

I’m happy to help with any limited knowledge I have.


On the separate note of fan acknowledgment/recognition. It’s one the club is aware of, they have me snapping at their heels about it, but it wouldn’t be wise to do so to a restricted crowd and miss many out. Nor is it right to do so at every opportunity. It needs to be the right gesture/opportunity, at the right time.

Always areas to improve. Certainly lots of good, positive and constructive feedback around. Some possible in this environment, others needing resources when things are back to normal a little.
 
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JFP1302

Just A Radge
I’ve missed most of this thread because of work, just tapping in here with information that might help.

The ticket office is 2 members of staff and working through all the emails and voicemails out of hours (well over 100+) so thanks for your patience.


The club has been receiving emails from people not being able to buy because they don’t have privileges - common theme for this one is an adult ST holder can only buy and adult ticket and likewise for all other price categories.

My online account is still showing as 2021/22 season ticket holder.

View attachment 5379

Season ticket membership not showing 21-22 on the account does NOT effect their eligibility to purchase online.
Your account profile will be updated once new season has been activated and added to existing cards.

Those already purchased can NOT swap seats to other areas. We are unable to accommodate this due to digital and print at home tickets then becoming valid.

Lynn and Mel have been very busy answering calls and emails whilst working from home. Both are using mobiles - it doesn’t tell the caller they are busy on another just goes to voicemail. An example of today is one coming off a call today and having 32 missed calls whilst on that call. They’re getting through it as best they can.

I’m happy to help with any limited knowledge I have.


On the separate note of fan acknowledgment/recognition. It’s one the club is aware of, they have me snapping at their heels about it, but it wouldn’t be wise to do so to a restricted crowd and miss many out. Nor is it right to do so at every opportunity. It needs to be the right gesture/opportunity, at the right time.

Always areas to improve. Certainly lots of good, positive and constructive feedback around. Some possible in this environment, others needing resources when things are back to normal a little.
Any idea on why it would select one seat but then when selecting the one next saying its not possible? And same if selecting the other way about ?
 

Bal74

New radge
Round 2 tomorrow. Just noticed on the ticketing site under my account it says Season Ticket Holder 20/21. They're definitely taking my money for 21/22 but wondering if this has something to do why I couldn't book anything earlier - anyone else showing as 20/21 and successfully managed to book a ticket?
 

Bal74

New radge
Round 2 tomorrow. Just noticed on the ticketing site under my account it says Season Ticket Holder 20/21. They're definitely taking my money for 21/22 but wondering if this has something to do why I couldn't book anything earlier - anyone else showing as 20/21 and successfully managed to book a ticket?
Sorry - KP, just saw your post - cheers. That's not the problem then
 

Power

Legendary Radge
Any idea on why it would select one seat but then when selecting the one next saying its not possible? And same if selecting the other way about ?

Sounds like they’re getting selected and purchased at the same time - don’t quote me on that but I’ll tap into the ticket office to check that thought process.

Choosing seats is great, another I option is for the site to ‘find a seat’ for you using the price category and searching a desired area (best is ‘all areas’) to ensure selection*

*he says hoping.

6C2740A4-69BB-4168-9EE2-C481BFEBB34B.jpeg

1E18B357-0A9D-4D74-A526-CDF70C1345BF.jpeg
 

JFP1302

Just A Radge
Sounds like they’re getting selected and purchased at the same time - don’t quote me on that but I’ll tap into the ticket office to check that thought process.

Choosing seats is great, another I option is for the site to ‘find a seat’ for you using the price category and searching a desired area (best is ‘all areas’) to ensure selection*

*he says hoping.

View attachment 5380

View attachment 5381
I'll try that tomorrow if I get in 👍
 

Greenmachine

Aulder Than The Internet This Radge
Call me a token fan but I have no enthusiasm for football just now.
I love Hibs, renewed my ST again, continue to contribute to HSL and bought the away top ( which I won’t wear).
I will use Hibs TV for a wee while yet.
I'm the same.

Never thought I would see the day when I would give a Hibs European match a miss, but I just cannae be bothered with the hassle to just buy a ticket and sit in a stadium to watch a football match. Admittedly, It's partly because most things in the digital world we now live in confuses the hell out of me, but also because having not seen a game live in nearly a year and a half, I just want to be able to go up to Easter Road with my nephew use my ST card as before, and see my team playing again with no hassle. Is that too much to ask ?

A bit worried we are going to have to wait quite a while yet before we are "allowed" to do the above. In the meantime I will settle for watching Hibs on my PC from Hibs TV as has been the norm over the last 12 months.
 
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Forzahibs

I'm a Radge Donator
I'm the same.

Never thought I would see the day when I would give a Hibs European match a miss, but I just cannae be bothered with the hassle to just buy a ticket and sit in a stadium to watch a football match. Admittedly, It's partly because most things in the digital world we now live in confuses the hell out of me, but also because having not seem a game live in nearly a year and a half, I just want to be able to go up to Easter Road with my nephew use my ST card as before, and see my team playing again with no hassle. Is that too much to ask ?

A bit worried we are going to have to wait quite a while yet before we are "allowed" to do the above. In the meantime I will settle for watching Hibs on my PC from Hibs TV as has been the norm over the last 12 months.
Aye it's just a wee bit too much hassle for me too at the moment too . It wouldn't surprise me if football in general loses lots of fans over the covid era
 
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